4GB built-in Flash memory (about 1.9GB available for users)
Optical Sensor Acceleration sensor Gyroscope Geomagnetic sensor Air pressure sensor
Microphone and speaker
GNSS satellite positioning
390mAh lithium polymer battery
Battery charge time
More than 5 days in a typical usage scenario
Glass fiber reinforced polycarbonate
Amazfit OS operating system (Based on Android system )
Support mobile phones based on Android 4.4 or IOS 9.0 or above
A dedicated USB charging base. an instruction manual and a three guarantee certificate .
1. after receiving the parcel in 7 days, we can accept to return back and refund without any reason;More than 7 days, we supply warranty to repair or a replacement;
2. when you receive the parcel, in order to protect your interests, please be sure to shoot video when opening the parcel, so if the item is lost or the packaging appearance is damaged, the buyer can provide the evidence on time.If can’t provide the opening parcel video , we will not undertake any responsibility for it;
3. about the outer packing, we guarantee the products are 100% original , but manufacturer have right to amend it ,so appearance and packaging design may change without prior notice, at the same time we also will not undertake any responsibility;
4. if you place the order, indicate that you agree to the above terms and conditions.
Display and light of shoot will affect the color of the products, pictures for reference only, subject to our available products
2. Surface Scratch
All of Xiaomi products need to be tested before sent out , surface scratch is normal
Based on the express company and our weight result before sent
4. Appearance of Products
pictures for reference only, subject to our available products
5. Package Broken
Long international shipping will damage and crush the package , if you found there is unpacking signs, please do not sign for . Outer Package in good condition, but the product retail package by extrusion deformation, but does not affect the product use, is normal.
We guarantee the products are 100% original , but manufacturer have right to amend it ,so appearance and packaging design may change without prior notice, at the same time we also will not undertake any responsibility
We are Xiaomi official authorized seller, All of our products are original , can be checked on Xiaomi official website
Buyers need to have DIY ability, such as install operating system to avoid installation problems .
9. Russian Buyer
Russian policy , please confirm your full name .
10. Shipping Way
Default logistics is Aliexpress Standard Shipping ,please check :activities.aliexpress.com/aliexpress_shipping.php
11. Processing Time
Three days, holidays postpone automatically
12. On-time Delivery20- 60 days
Long internal shipping is affected by many unexpected things , if products do not arrive in 60days , please let us know to extend the protection time or refund
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of AMAZFIT Verge (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.amazfitverge.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.